ARTICLE 1 – Scope of Application
These General Terms and Conditions of Sale apply, without restriction or reservation, to any booking of individual, e-learning, or group training sessions (“The Services”) offered by AACCES, Support in Development (“The Provider”) to consumers and professionals (“The Client” or “The Clients”) on its website https://www.aacces-group.com. The main characteristics of the Services are presented on the Site. The Client is required to review them before registering for any training session.
ARTICLE 2 – Pre-Registration
The Client selects the Services they wish to order on the Site, according to the following terms:
ARTICLE 3 – Pricing
The Provider applies a modular pricing system based on various factors (type of Service, number of simultaneous registrations, options, etc.) and therefore does not display prices online on the Site.
See Article 4 – Registration Conditions and Commitment for more details.
ARTICLE 4 – Registration Conditions and Commitment
The Client's order of the Service is non-binding for both parties and serves as an initial formal contact with no contractual value.
Any contractual agreement for Services between the Client and the Provider is formalized through a dedicated offer once contact has been established.
ARTICLE 5 – Provision of Services
5.1. Pre-registration for training sessions listed on the Reservation calendar:
Pre-registration for a training session does not guarantee the final reservation of one or more spots in the said session. The Provider reserves the right to modify, cancel, or reschedule training dates at its discretion and to accept or decline a Client's enrollment in a training session.
5.2. E-learning and online training
To access the content of an e-learning/online training course, the Client must have a reliable internet connection, as well as a computer and/or a smartphone and/or a tablet, along with the necessary software to view or listen to the provided files. The Client will not be entitled to any refund, and the Service Provider cannot be held liable if the Client lacks a high-performance internet connection and/or suitable equipment preventing access to or proper playback of the training content. The Client declares that they have received all necessary information and advice enabling them to make, under their sole responsibility, all decisions regarding the selection of the e-learning training courses ordered. The Client has verified that the chosen training courses meet their needs: the Client is solely responsible for the choices made at the time of ordering.
The Client will have access to the e-learning/online training content according to the terms specified in each training program.
Throughout the training program, the Client will have access to a support service, the contact number of which will be provided at the time of booking.
The Client will be responsible for following the training and assimilating its content, which depends in particular on the Client’s diligence and commitment to attending, understanding, and applying the information provided.
When the Client has completed the entire training program, the Provider will issue a certificate or training attestation according to the terms outlined in the training description.
5.3. General Provisions
The Provider commits to making the best efforts to deliver the services ordered by the Client, within the scope of a best-effort obligation and within the timeframes specified on the Site. If the ordered services are not provided within the timeframe indicated on the Site, for any reason other than force majeure or the Client’s fault, the request may be canceled upon the Client's written request.
The identification of the service provider is as follows:
Name – denomination: AACCES, Support in Development
Head office: BP 12 765 Avenue du Mounio, Plateau II Rue IB-69, n° 122, NIAMEY Niger
Registration number: RCCM-NI-NIA 2014B 2918
Article 6 – Responsibility of the Service Provider – Guarantee
The service provider guarantees, in accordance with the applicable legal provisions and without any additional payment, the Client against any lack of conformity or hidden defects arising from a defect in design or execution of the ordered Services. To exercise their rights, the Client must inform the Service Provider in writing about the existence of defects or non-conformities within a maximum of 2 days from the provision of the Service. The service provider will refund or correct (as far as possible) the defective Services as soon as possible and no later than 14 days after the Service Provider has identified the defect or fault. The refund will be made by credit to the Client's bank account.
The service provider's warranty is limited to the reimbursement of the Services actually paid by the Client, and the Service Provider cannot be considered responsible or at fault for any delay or failure resulting from the occurrence of a case of force majeure, as typically recognized by French case law. The Services provided through the Service Provider's Website comply with the regulations in force in Niger. The Service Provider's liability cannot be engaged in the event of non-compliance with the legislation of the country in which the Services are provided, which is the Client's responsibility to verify, as the Client is solely responsible for the choice of the Services requested. Furthermore, the Service Provider's liability cannot be engaged in the event of interruption in the provision of Services due to maintenance operations on its Website or server, regardless of the duration, technical malfunctions such as a breakdown or power cut, or an Internet connection interruption.
Article 7 – Protection of Personal Data
In accordance with the regulations in force in Niger, it is reminded that the personal data requested from the Client is necessary for processing their order or pre-registration, and for the issuance of invoices, among other things. This data may be communicated to the Prestataire's potential partners responsible for the execution, processing, management, and payment of orders. The processing of information provided through the Site complies with legal requirements regarding the protection of personal data. The information system used ensures optimal protection of this data. The Client, in accordance with national regulations, has the right to permanent access, modification, rectification, opposition, portability, and limitation of the processing of information concerning them. This right can be exercised by mail, and by providing proof of identity to the address mentioned in Article 5.3.
The content of the Site is the property of the Prestataire and is protected by Nigerien and international laws related to intellectual property. Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement. Similarly, the Prestataire owns all intellectual property rights on the training materials provided to the Client, regardless of their nature (texts, videos, audio, questionnaires, PowerPoint or Word files, etc.), and their content created (even at the Client's request) for the purpose of providing the Services to the Client. The training materials are made available to the Client for personal use only. Therefore, the Client is prohibited from reproducing or exploiting these training materials and/or their contents without the express, written, and prior authorization of the Prestataire, which may require a financial counterpart.
Article 8 – Force majeure
The Service Provider cannot be held responsible if the non-performance or delay in the performance of any of its obligations, as described on the Site, results from a force majeure event.
A force majeure event is any event that is beyond the control of the party responsible for the obligation, which could not have been reasonably foreseen at the time of the Service order, and whose effects cannot be avoided by appropriate measures.
By express agreement, the following are also considered as force majeure events:
If the impediment is temporary, the execution of the obligation is suspended, and the Service Provider and/or the Client agrees to make every effort to resume the execution as soon as possible.
If the impediment is permanent, both parties will be released from their respective obligations, and only the Services actually provided by the Service Provider will remain payable by the Client. prorata temporis of the price of the Training or according to the degree of progress of another service.
Article 9 – Applicable Law - Language
The present Terms and Conditions and the operations arising from them are governed by Nigerien law.
They are written in French. In the event that they are translated into another language, only the French text shall prevail in the event of a dispute.